Returns

We understand that from time to time you may wish to return an item to us. Customer satisfaction is important to us.

Products should be returned to us in their original condition. Please be aware returns cannot be accepted if the product is not in original condition with tags attached.

ALL ITEMS MUST BE RETURNED WITHIN 14 DAYS.

To return an item all you have to do is:

- Repack the item making sure all labels are still attached.

- Put your name and address in the parcel.

- Take it to the post office and pay to return. Keep your proof of postage safe in case of non-delivery. Please use second-class delivery.

Please send back to:

KIMBLE CLOTHING

Tanfield Lea Business Centre

Tanfield Lea North Industrial Estate

Stanley

Co. Durham

DH9 9DB

Once the item is returned we will refund your money via the payment method you originally used. We will email you to notify you that we have received your return and issued your refund.

Please note sale items can not be refunded, a credit to spend in store will be issued.

The cost for returning the item will be the customers responsibility.

We recommend you use a tracked or signed method to return garments. Unfortunately, we cannot be held responsible for lost parcels.

Many thanks, Kimble clothing